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How Southwest Handled Post 9/11

TIL that unlike most airlines after 9/11, who collectively lost over $50 billion and shed 160,000 jobs, Southwest Airlines didn't lay off one employee or ground one flight to save money. Also, when it opened at BWI Airport, fares dropped 70 percent and the number of passengers increased sevenfold. http://goo.gl/qfp0rg #PopNews

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